Tel: +86-400-101-3698
FAQ
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FAQ

  • Q What is the scope of your business services?

    A Our company's business services include the manufacturing and sales of new building materials (excluding hazardous chemicals), coatings (excluding hazardous chemicals), plastic products, sealing fillers, high-performance fibers and composite materials, building decoration, plumbing pipe parts, and other metal products for construction; Research and development of new material technology and engineering technology; And can provide technical consultation, technical exchange, technology transfer, technology promotion, technology import and export, and goods import and export services.
  • Q What are your main products? How to choose a suitable plan for me?

    A
    Our company's main products include: external wall (floor) insulation and sound insulation board, external wall insulation and decoration integrated board, roof waterproofing and insulation integrated board, as well as supporting auxiliary materials for the construction of the aforementioned insulation (sound insulation) and waterproofing systems (including bonding mortar, plastering mortar, polymer water-based waterproof coating, etc.).
    You can further understand our company's products and make appropriate choices through the product introduction on the website or by calling the service hotline at 400-101-3698.
  • Q How does your company ensure product quality?

    A Firstly, we conduct an incoming inspection of the raw materials. Secondly, in the production process of the company, each step is equipped with corresponding inspections. Finally, for the final product, we will conduct a 100% full inspection according to the customer's requirements and international standards.
  • Q Does the product comply with the standards of the insulation and waterproofing industries?

    A Our company has obtained ISO certification for three management systems, and our products and services meet the standards of the insulation and waterproofing industries.
  • Q Does the product come with free samples?

    A Our company can provide you with small sample pieces of materials to give you a more intuitive and detailed understanding of our products.
  • Q How long will it take to ship after placing the order? What are the logistics methods?

    A
    Our company's products are customized products, and the delivery time varies for different products.
    Logistics method: Domestic automobile transportation is the main mode; Foreign trade is mainly based on sea freight.
  • Q What are the office hours of the company? (According to Beijing time)

    A
    Summer Time: 7:30-11:30 AM, 1:00-5:00 PM
    Winter Time: 8:00-11:30am, 12:00-16:30 pm

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Tel: +86-400-101-3698
Address: No. 3 Weiwu Road, Ganlin Industrial Zone, Shengzhou City, Zhejiang Province

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